ZoomText Urgent Notice

Do You use ZoomText/Window-Eyes or do you know someone who does! This is an important announcement for any user of ZoomText v10 or Window-Eyes 9.5 and above. You MUST update your Software before 26th January or it might STOP WORKING!

ZoomText Digital Certificate Issue
The digital certificate used to certify newer ZoomText and Window-Eyes software products runs out on 26th January 2017. As a result, this certificate may be revoked on or around this date which may result in start-up failures for the following Ai Squared products.
Affected Ai Squared Software Products
When attempting to start the following Ai Squared software products, the product will fail to launch and may display a Windows error message: “A referral was returned from the server.
• ZoomText Magnifier v10.1
• ZoomText Magnifier/Reader v10.1
• ZoomText Fusion v10.1
• ZoomText Keyboard v4
• Window-Eyes v9.5

When attempting to start the following Ai Squared software products, the product may launch even though the certificate has been revoked. Anti-virus utilities may detect the invalid certificate and block the software from running.
• ZoomText ImageReader v1.2
• ZoomText Voices (language packs)v1.0
• Vocalizer Expressive v1.3 (for Windows Eyes)
Note: Inspection of the certificate will show that the certificate is invalid.
Inspection and validation of certificates is a process performed by some organisations.
Warning regarding disabling of Security Options
Ai Squared strongly recommends against disabling these security options. Various websites provide steps for disabling Windows security options with the expectation that unsigned software executables will start and run. Disabling these security options will not fix these problems for the ZoomText and Windows Eyes products and may compromise security and protection from malware.

Solution (software updates)
For each of the affected products, software updates incorporating a new digital signature will be released and available for download as soon as possible at this link Certificate fix please do not wait until your software fails, please update it now, or as soon as you see an available link on the webpage if you have not already done so.
If you have any problems please contact support  from the sight & Sound Technologies website or phone 01604798070 ext 3.

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